Privacy Policy
A-Tool Electric
Effective Date: Jan 1st, 2025
1. Introduction
Welcome to A-Tool Electric (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://atoolelectric.com/), use our scheduling forms, or interact with us through SMS, email, or other digital communication channels.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
We collect personal information that you voluntarily provide when you:
Book an appointment or complete a form through our website
Contact us by phone, email, or SMS
Subscribe to updates or communications
Purchase a product or service
This information may include:
Full name
Email address
Phone number
Address
Payment details (if applicable)
Communication preferences
We may also collect non-personal data such as browser type, device information, IP address, and usage statistics through analytics tools.
3. How We Use Your Information
We use your information to:
Schedule, confirm, and remind you about appointments
Communicate updates or changes related to your services
Respond to inquiries and provide customer support
Improve our website, products, and services
Send service-related messages and updates that you have opted in to receive
Comply with legal and regulatory obligations
4. SMS Messaging & TCPA Compliance
By opting in to receive SMS messages from A-Tool Electric, you consent to receive text communications such as appointment reminders, updates, and support messages.
Program Description:
Our SMS program sends appointment confirmations, reminders, and related service updates. Opt-in is obtained via our web forms or scheduling systems with a dedicated SMS consent checkbox.
Message Frequency: Varies based on your appointments and service usage.
Message & Data Rates: May apply.
Cancellation: You may opt out at any time by replying “STOP.”
Support: Reply “HELP” or contact us at [email protected] or call .
Carriers: Not liable for delayed or undelivered messages.
Age Restriction: Must be 18 years or older to participate.
We comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communication.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
Your information may be shared only in the following cases:
With subcontractors and trusted service providers who assist us in operations such as customer support, analytics, or communication delivery
When required by law, regulation, or government request
To protect our rights, safety, and property
Compliance Clause (Required):
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
If you have additional third-party data sharing, use this instead:
“All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”
(Use only one of the above clauses depending on your business model — if unsure, use the second one for stricter compliance.)
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze traffic, and enhance security. You can control or disable cookies in your browser settings.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
8. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or request a copy of your personal data
Request correction or deletion of inaccurate information
Withdraw consent for communications at any time
To exercise these rights, contact us at [email protected].
10. Third-Party Links
Our website may contain links to other websites or third-party services. We are not responsible for the content or privacy practices of such external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page, with the effective date listed above. Continued use of our website or services after changes means you accept the revised policy.
12. Contact Information
For any privacy-related questions or concerns, please contact:
A-Tool Electric
Phone:
Email: [email protected]
Website: https://atoolelectric.com/